The level of service and required options will be agreed at the outset of the relocation, and will be confirmed by Relo-Kate in an email to the client. The client must respond with their agreement to the terms prior to work being undertaken on their behalf.
The client agrees that they will not approach or enter into any dialogue or negotiation directly with any agent or landlord selected by Relo-Kate in regard to the individual client relocation.
Payment for Relo-Kate's agreed services will be payable in full on completion of delivery of the service, or should the client withdraw prior to completion, at that time.
Payment will become payable upon completion of delivery of the agreed elements of the relocation, whether or not the client proceeds to a completion of property procurement.